Laura Harms of Jefferson City, Mo., is on her first national disaster relief deployment. The Red Cross Health Services volunteer, who has been assisting clients with replacing medical items and devices lost during Superstorm Sandy, even serves as a resource for those who simply need help with insurance.
“It’s nice to see a case through from beginning to end,” said Harms. “Hearing the voice on the other end of the phone say their needs have been taken care of is a great feeling.”
Harms understands the Red Cross mission well. When not volunteering she works as a Collections Specialist 2, LPN in the Missouri-Illinois Blood Services region of the Red Cross. She’s been a Red Cross volunteer since 2006 working with disaster services and Service to the Armed Forces.
“I know what I want to do,” Harms explained when asked why she volunteers. “Disaster Services is where I want to be.”